Terms and Conditions for Dealers of HurricaneShutters.com
Effective Date: 1.1.2006
Thank you for your interest in becoming a dealer for HurricaneShutters.com. By entering into this agreement, you agree to adhere to the following terms and conditions governing your relationship with us as a dealer. Failure to comply with these terms may result in suspension or termination of dealer privileges.
1. Eligibility and Approval
1.1. To become a dealer, you must complete the dealer application process and be approved by HurricaneShutters.com.
1.2. Approval is contingent on your agreement to represent HurricaneShutters.com and its products with professionalism, integrity, and commitment to customer satisfaction.
1.3. HurricaneShutters.com reserves the right to approve or reject any dealer application at its sole discretion.
2. Wholesale Pricing and Purchase Requirements
2.1. Approved dealers will have access to wholesale pricing for products listed on HurricaneShutters.com.
2.2. Wholesale pricing is subject to change at any time without prior notice; however, you will be notified of significant changes in advance when possible.
2.3. Dealers are required to meet a minimum annual purchase volume of $50,000 to maintain wholesale access.
2.4. All orders must be placed through the designated dealer portal or via other authorized channels specified by HurricaneShutters.com.
3. Customer Service Standards
3.1. Dealers must prioritize exceptional customer service when representing HurricaneShutters.com and its products.
3.2. Dealers are expected to:
Respond promptly to customer inquiries and concerns.
Provide accurate product information and recommendations.
Handle customer complaints professionally and escalate unresolved issues to HurricaneShutters.com when necessary.
3.3. Misrepresentation of HurricaneShutters.com or its products is strictly prohibited.
3.4. Dealers must maintain a high standard of integrity and professionalism in all customer interactions.
4. Use of Branding and Marketing Materials
4.1. HurricaneShutters.com will provide approved dealers with authorized branding, marketing materials, and product information.
4.2. Dealers must obtain written permission before creating or distributing any marketing materials that use HurricaneShutters.com’s name, logo, or product images.
4.3. Dealers are prohibited from making unauthorized changes to branding or promotional materials provided by HurricaneShutters.com.
5. Prohibited Activities
5.1. Dealers may not engage in any activities that:
Damage the reputation of HurricaneShutters.com.
Violate local, state, or federal laws.
Mislead or defraud customers.
Compete directly with HurricaneShutters.com by reselling products to other dealers or unauthorized third parties.
5.2. Dealers are prohibited from selling HurricaneShutters.com products on unauthorized online platforms without prior written consent.
6. Payment and Returns
6.1. Dealers must make payment in full for all orders before shipping unless other payment terms are agreed upon in writing.
6.2. Returned items are subject to the HurricaneShutters.com return policy. Restocking fees may apply.
7. Termination of Agreement
7.1. HurricaneShutters.com reserves the right to terminate this agreement at any time if a dealer:
Fails to comply with these terms and conditions.
Engages in unethical or illegal practices.
Does not meet the required purchase volume for two consecutive years.
7.2. Dealers may terminate their agreement by providing 30 days’ written notice to HurricaneShutters.com.
8. Confidentiality
8.1. Dealers must treat all pricing, product information, and proprietary materials provided by HurricaneShutters.com as confidential.
8.2. Sharing confidential information with third parties without prior authorization is strictly prohibited.
9. Indemnification
9.1. Dealers agree to indemnify and hold harmless HurricaneShutters.com from any claims, damages, or liabilities arising from the dealer’s actions, omissions, or breach of this agreement.
10. Modifications to Terms and Conditions
10.1. HurricaneShutters.com reserves the right to modify these terms and conditions at any time. Dealers will be notified of changes via email or other means of communication.
10.2. Continued participation as a dealer constitutes acceptance of the updated terms and conditions.
11. Governing Law
11.1. This agreement shall be governed by and construed in accordance with the laws of the State of Florida.
11.2. Any disputes arising under this agreement shall be resolved exclusively in the courts of Broward County, Florida.
12. Acknowledgment and Acceptance
By signing up as a dealer and submitting required credentials, you acknowledge that you have read, understood, and agree to comply with these terms and conditions.